The framework uses a 4-level maturity scale. Each criterion is rated from 1.0 (Basic) to 4.0 (Advanced), with specific descriptions defining what each level looks like for that criterion.
1.0Basic
Minimal practices in place. Ad-hoc processes with limited documentation.
Typical characteristics:
- Manual deployments with no version control
- No testing or quality assurance processes
- Minimal monitoring and no proactive maintenance
- Individual-driven decisions without documentation
2.0Developing
Building foundational processes. Some standardization beginning to emerge.
Typical characteristics:
- Basic version control and deployment workflows
- Some manual testing before releases
- Basic uptime monitoring in place
- Documented processes for common tasks
3.0Proficient
Consistent, well-defined practices across the team and organization.
Typical characteristics:
- Automated CI/CD pipelines with code review
- Automated testing as part of the build process
- Performance monitoring with alerting
- Governance policies consistently enforced
4.0Advanced
Optimized and continuously improving. Industry-leading practices.
Typical characteristics:
- Fully automated deployments with rollback capability
- Comprehensive test coverage including accessibility and performance
- Proactive monitoring with predictive analytics
- Continuous improvement culture with regular retrospectives